The Better Way to Protect Your Major Appliances


Maintenance Tips


Problem: The refrigerator is not cooling or running with no light inside.
Possible Cause
Possible Solution
Check if the power cord is disconnected or loose from the outlet. Plug the cord in correctly.
The breaker may have tripped. Reset the breaker.
Problem: The refrigerator runs but does not cool properly.
Possible Cause
Possible Solution
The doors may not be closing correctly. Check that nothing is in the way of stopping the doors from closing tightly.
The light inside maybe staying on when the door is closed. When the door is almost closed look inside to make sure the light is going off.
The condenser coils on the back or underneath may need cleaned. If the condenser coil is covered with per hair, etc, clean them with a vacuum or a refrigerator brush.
The temperature/control settings may be incorrect. Check the control settings and adjust as needed.
Problem: The refrigerator is leaking water.
Possible Cause
Possible Solution
The drain pan underneath the unit may not be in place. The condensation the unit produces goes into a pan to evaporate, if the pan is not in place the water will leak directly onto the floor.
The ice maker water line behind the unit may be leaking. Tighten any loose or leaking fittings/connections on the line.

The appliance maintenance suggestions and tips are only offered as suggestions. If you are not comfortable or do not have the appropriate background, knowledge, or skills to safely and correctly execute any of the "maintenance suggestions" then do not attempt to follow the maintenance suggestions or tips. Call a qualified service technician. All Six Warranty disclaims any and all responsibility and liability for any injuries, damages or liabilities that may arise out of any application or implementation, or reliance upon, these "maintenance suggestions and tips.

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Exclusions and limitations apply. See terms and conditions for details. All Six Warranty coverage is provided and administered by National Product Care Company; or Service Saver, Inc.; or Service Plan, Inc depending on your state of residence. All listed companies are located at 175 W Jackson Blvd. Chicago, IL 60604. Form Reference GEN-NAT-APL-DEC.